Rochelle is our business support manager. She loves solving problems and supporting staff in their work.
Before joining Dragonfly Rochelle worked as the office manager at Squiz, a global digital services agency, for 8 years. She was responsible for developing and administering the business and financial systems for the New Zealand office. Previously Rochelle worked as a vet nurse and in a product design and engineering business within the veterinary industry for 10 years.
She has a diploma of internet technology and is particularly interested in process implementation, change management, organisational development and business operations, especially in relation to people and culture.
My background in customer service and support roles has highlighted the importance of having great systems in place so people are able to do their best work. It’s also very satisfying to implement systems and processes that are easy and enjoyable for people to use. This often makes my job more enjoyable as well, so it’s a win-win!